Read Your Bill

Knowing how to read your electric bill is a good way to check for errors and an easy way to monitor your exact energy usage. You can use this information to see if you've had certain periods of high usage or low usage. At Tri-County Electric Cooperative, we try to keep the billing procedure simple, but sometimes the maze of numbers found on your billing statement can be very confusing.

We base your bill on the number of kilowatt-hours you use in a given period. Questions about your Bill? Call 1-877-874-1215 and have your member account number ready, or click here to email customer service.
 

Your monthly statement shows the billed amount for kilowatt hours used. It also has other helpful information, including your usage over a 12-month cycle. Please follow the numbered explanations that correspond with the numbers on the statement sample to better understand your monthly statement.

	Account Number: Your account number appears in the upper left portion of the bill. This unique number identifies the specific account set up under your membership. It is important that you provide the account number in question any time you need information on your account or report a concern.
	Meter Readings: Your bill lists both the previous and present readings on your meter, as well as the kilowatt hours used during the billing period, which is the difference between the two readings. Our meters are read electronically and by Tri-County Electric Cooperative employees. It is each member's responsibility to ensure we have access to these meters. Locked gates, unfriendly dogs and other obstacles can result in incorrect meter readings.
	Account Login: Your account login information for online payments. Keep this information in a safe place.
	Service Location: This is the actual address where service is located. This section also shows the actual billing date and the date payment is due.
	kWh Used: Your electricity usage is measured in kilowatt hours (kWh). A kWh is equivalent to 1,000 watts of power used for a period of one hour. For example, if you were to burn a 100-watt light bulb for 10 hours, it would consume one kWh of electricity.
	Important Information: This area contains monthly information to our customers for any current news or important events.
	Payment Information: This portion of the bill needs to be detached and returned with your payment.